HSS provides proven and affordable software solutions for the insurance market. Its iClarity Framework addresses specific lifecycle needs for traditional insurance, direct insurance and intermediaries, whilst integrating the sales, origination and decision-making processes with all front and back-office procedures.

The HSS team has been involved in the development and deployment of a number of ground breaking solutions for the insurance market, including a market leading web-based CRM solution for MORE TH>N, and the entire technology infrastructure underpinning the revolutionary HealthFund medical insurance provider.

Key features of HSS insurance technology solutions, powered by iClarity, include:

• Easy and scalable integration using a Service Oriented Architecture ensures HSS solutions can be tailored to suit specific business, design and operational requirements
  
• Ongoing customer service, backed by call centre integration, email response and cutting-edge technology
  
• A seamless intermediaries channel, enabled by the iClarity capability for white labelled portals and a scalable architecture that enables integration with existing intermediary systems
  

HSS solutions combine infinitely customisable, ready-made components for key business processes, including:

• User, groups, intermediaries, policy, product web administration
  
• Customer relationship and case management
  
• Workflow and task management
  
• Calculation engine (e.g. Quotes, Fees, Payments, Interests)
  
• FSA compliant KFI Suite
  
• Billing, payments and fund management
  
• Document management (generation, scanning and online uploading)
  
• Communication channel (emails, chat, SMS and letters)
  
• Third party system integration (QAS, Bank Wizard, banking, accounting and back office software, sourcing systems, decisioning engines)
  
• On-line help and chat facilities
  
• Claims, underwriting
  
• Management information
  
• Integrated content management